There are other classes in the academic galaxy that teach AI, maybe even some that instruct students in how to use the AI tools that are increasingly baked into CRMs, content-creation tools, e-commerce platforms, and even communication tools like Slack. But I know for sure where I go textbooks fear to tread.
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Read MoreTwo industries, two tales of devastation … and two distinctly different paths for recovery.
Read MoreIf you’re working with a client who thinks that you just throw up a website and start Facebooking and the world will beat a path to your door – and these clients still exist – you need to tell them now this is not how it works.
Read MoreAfter 25 years in business, I’m convinced that my journalism-school education prepared me perfectly to succeed in business.
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